Question 1

Do you accept credit cards, cash, and mobile payments?

Accepted Answer

Yes. We accept cash (KRW), credit cards, Apple Pay, WeChat Pay, and Alipay.

Question 2

Are the prices the same for Koreans and foreigners?

Accepted Answer

Yes. The prices are the same for both Korean and international patients.

Question 3

Is there a friend referral discount?

Accepted Answer

Discounts vary depending on ongoing events or promotions.
Please inquire at the time of reservation for details.

Question 4

Can first-visit events be combined?

Accepted Answer

The same treatment can only be used once,
but different treatments can be combined.

Question 5

Do you offer skin analysis? Is there an additional fee?

Accepted Answer

If you proceed with a treatment, skin analysis is provided free of charge upon request.
If you only receive a consultation without treatment, a 30,000 KRW skin analysis fee applies.

Question 6

Which generation of Ulthera do you use?

Accepted Answer

We currently use the original Ulthera device, not Ulthera Prime.
The difference between the two is only the monitor display;
the treatment method and results are exactly the same, so there is no difference in effectiveness.

Question 7

Do you have 10Thera?

Accepted Answer

We do not use 10Thera, but we offer Shrink, which provides similar yet superior results.

Question 8

Is sedation (sleep anesthesia) available?

Accepted Answer

No. We use topical numbing cream and local anesthesia only.

Question 9

Is treatment by a female doctor available?

Accepted Answer

Currently, treatments are performed by male doctors.

Question 10

Can I choose a specific doctor? Is there an extra fee?

Accepted Answer

Availability depends on the schedule. There is no additional charge.

Question 11

Is a doctor consultation available? Is there an extra fee?

Accepted Answer

Yes. If you request a doctor consultation at the time of reservation, it is available at no extra cost.

Question 12

Are consultation and treatment done by the same doctor?

Accepted Answer

Yes. After the doctor consultation, all treatments are performed directly by the doctor.

Question 13

Is there a consultation fee?

Accepted Answer

If you proceed with treatment, there is no consultation fee.
If you only receive a consultation without treatment, a 30,000 KRW consultation fee applies.

Question 14

How long does the entire visit take?

Accepted Answer

Approximately 2.5 to 3 hours, depending on the clinic situation.

Question 15

What are the last appointment times?

Accepted Answer

Weekdays: Last appointment at 6:30 PM
Weekends / Holidays: Last appointment at 3:30 PM

Question 16

How long should Duoderm be applied after mole or pigmentation removal?

Accepted Answer

Mole removal: About 1 week

Pigmentation removal: Usually not required

Question 17

How should I use the bruise/soothing ointment provided by the clinic?

Accepted Answer

Apply a thin layer 2–3 times a day.

Question 18

What type of fillers do you use?

Accepted Answer

We mainly use Juvederm fillers.

Question 19

What type of Botox do you use?

Accepted Answer

We mainly use Xeomin and Allergan Botox.

Question 20

Can I visit with makeup on?

Accepted Answer

Yes. Cleansing and face washing are available in the clinic.

Question 21

Can I wear makeup the day after treatment?

Accepted Answer

In most cases, yes.
This may vary depending on the procedure, so please confirm during consultation.

Question 22

Can I receive treatment after eyebrow tattooing?

Accepted Answer

Yes. Treatment can be done while avoiding the eyebrow area.
Gel or cream products may come into contact with the eyebrows.

Question 23

Are treatments available for minors?

Accepted Answer

Patients under 19 years old must visit with a guardian or bring a guardian consent form.

Question 24

Can I bring a child with me?

Accepted Answer

Yes, children are welcome.

Question 25

Is the clinic wheelchair accessible?

Accepted Answer

Yes. Our clinic is wheelchair accessible and features an elevator and barrier-free pathways.
If you need any assistance, please let our staff know—we will be happy to help.

Question 26

Do I need to bring my passport?

Accepted Answer

Yes. Korean medical law requires identity verification for all foreign patients.
A photo of your passport is also acceptable.

Question 27

What treatments are not allowed if there is a possibility of pregnancy?

Accepted Answer

Most lasers, Botox, and fillers cannot be performed.
Only gentle calming treatments such as LDM are available.

Question 28

When can I wash my face or apply makeup?

Accepted Answer

Most treatments allow same-day cleansing and makeup.
(For peeling treatments, please avoid showering on the same day.)

Question 29

Does the doctor perform the procedures directly?

Accepted Answer

Yes. Except for skincare treatments, all procedures are performed directly by the doctor.

Question 30

Is interpreter support available?

Accepted Answer

Yes, we offer English, Japanese, Chinese, and Thai interpretation.
Please inform us of your preferred language when making a reservation.

Question 31

Can I receive treatment if I have sensitive skin?

Accepted Answer

Yes. The doctor will assess your skin and select suitable options.
Many of our treatments are safe for sensitive skin.

Question 32

Is the treatment painful?

Accepted Answer

Most procedures have minimal discomfort.
For treatments that may cause pain, numbing cream will be provided.

Question 33

Do you have treatments without injections?

Accepted Answer

Yes. We offer non-invasive options such as peeling, LDM, laser toning, laser lifting and brightening facials.

Question 34

Do you offer treatments for men as well?

Accepted Answer

Yes, all treatments are available for both men and women.

Question 35

How much is VAT and why is it listed separately?

Accepted Answer

VAT is 10%, and its separate indication is required by Korean law.

Question 36

Is Tax Free (Tax Refund) available?

Accepted Answer

The Korean government’s Tax Refund program ended on January 1, 2026.

Question 37

Are there extra fees for card payments?

Accepted Answer

No additional fees are charged by the clinic.
However, your card issuer may charge an international processing fee depending on their policy.

Question 38

Can I do multiple treatments in one session?

Accepted Answer

Yes. Most treatments target different skin layers and have different purposes, so multiple procedures can usually be done in one session.
Our doctor will carefully adjust the treatment plan based on your skin condition, so there’s no need to worry.

Question 39

Can I fly after treatment?

Accepted Answer

Yes. In most cases, flying immediately after skin treatments is not a problem.

Question 40

Is walk-in available?

Accepted Answer

Due to high demand, walk-in visits are very limited.
We strongly recommend making a reservation in advance to avoid being turned away.

Question 41

Can I bring my travel suitcase? Can a friend who is not receiving treatment come with me?

Accepted Answer

Yes, both are absolutely fine.

Val:U clinic

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